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Frequently Asked Questions

For helpful answers to common questions, See FAQ


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Customer Success Contact Info

  • CALL the Customer Success Team: (888) 369-7223
  • TEXT the Customer Success Team: (802) 559-5914 Message & data rates may apply.
  • EMAIL the Customer Success Team: customerservice@foxracing.com

Live Customer Success Hours

  • Mon: 7 AM - 5 PM PT
  • Tue: 7 AM - 5 PM PT
  • Wed: 7 AM - 5 PM PT
  • Thu: 7 AM - 5 PM PT
  • Fri: 7 AM - 4 PM PT
  • Sat: Closed
  • Sun: Closed

After Hours Support

For help with commonly asked questions, our support widget is available 24/7. For other inquires, please Submit a Request. Requests are typically answered within 1-2 business during live Customers Success hours.


Customer Success Team Holidays

  • Martin Luther King Day: 01/16/2023 – Closed
  • Presidents' Day: 02/20/2023 – Closed
  • International Women's Day: 03/08/2023 – Closed
  • Memorial Day: 05/29/2023 – Closed
  • Juneteenth: 06/19/2023 – Closed
  • Independence Day: 07/04/2023 – Closed
  • Labor Day: 09/04/2023 – Closed
  • Veterans Day (Observed): 11/10/2023 – Closed
  • Thanksgiving Day: 11/23/2023  – Closed
  • Christmas Eve: 12/24/2022 – Closed
  • Christmas Day: 12/25/2023 – Closed
  • New Year's Eve (Observed): 12/30/2022 – Closed
  • New Year's Eve: 12/31/2022 – Closed

Live support is unavailable during holidays, but for common questions, please use our 24/7 support widget. For other inquires, please Submit a Request. Requests are typically answered within 1-2 business during live Customers Success hours.


Fox Global Corporate Headquarters

  • Fox Racing, Inc.
  • 16752 Armstrong Ave.
  • Irvine, CA 92606 USA
  • Hours: Monday – Friday: 8 AM - 5 PM PT
  • Phone: (949) 757 9500
  • Fax: (408) 852-6913

Fox Dealer Support

  • Wholesale Sales: dealerservice@foxracing.com
  • Call US Dealer Support: (800) 626-4884